Virtual Customer Service Associate At ShopPros - ShopPros
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Total 13 Reviews
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Virtual Customer Service Associate At ShopPros

Virtual Customer Service Associate at ShopPros

At ShopPros, we understand the importance of providing excellent customer support. Our Virtual Customer Service Associate services ensure that businesses can deliver top-tier assistance without the need for an in-house team. Whether you need help with managing inquiries, handling customer concerns, or providing professional support, our team is ready to assist.

Reliable And Professional Customer Support

Our customer service team is dedicated to delivering outstanding support to businesses across various industries. Each of our associates has customer service experience, making them well-equipped to handle customer interactions efficiently. With a focus on assisting customers and resolving issues quickly, our virtual associates help businesses maintain a strong relationship with their clients.

Comprehensive Customer Assistance

ShopPros provides a full range of virtual customer support solutions. Our services include answering calls, responding to emails, managing live chat support, and resolving customer concerns. Whether you require a full-time or part-time associate, we offer flexible solutions to meet your needs. Our remote position services allow businesses to access high-quality customer support without geographical limitations.

Expert Problem Solvers At Your Service

Effective problem-solving is at the core of what we do. Our associates are trained to handle customer concerns professionally, ensuring that all issues are addressed in a timely and efficient manner. Whether customers need help with orders, returns, or general inquiries, our virtual team members provide the right solutions while maintaining a customer-centric approach.

A Skilled And Experienced Team

Every virtual customer service associate at ShopPros has previous experience in customer interactions. We ensure that our team is well-versed in handling inquiries, troubleshooting issues, and providing accurate information. Their experience in customer support enables them to adapt to different business needs, offering personalized solutions that enhance customer satisfaction.

Call Center Efficiency Without The Overhead

Our call center services provide businesses with the benefits of a professional support team without the cost and management of an in-house department. Whether handling high call volumes or offering specialized support, our associates work seamlessly as an extension of your business. They deliver quality service while upholding your brand’s standards.

Flexible And Scalable Support Solutions

Businesses require adaptable customer support options, and ShopPros delivers just that. Our full-time and part-time service plans allow companies to scale their support based on demand. Whether you need dedicated support during peak hours or round-the-clock assistance, our customer service team is ready to help.

Enhance Customer Experience With Virtual Support

Providing exceptional customer service is crucial for business success. By utilizing our virtual customer support services, companies can ensure consistent and high-quality assistance for their clients. Our team members are dedicated to assisting customers in a professional and friendly manner, enhancing the overall customer experience.

Partner With ShopPros For Outstanding Customer Service

At ShopPros, we take pride in offering reliable, professional, and customer-focused virtual support services. Our remote position associates work seamlessly with businesses to improve customer interactions and ensure satisfaction. Contact us today to learn how our virtual customer service associates can elevate your customer support experience.

 

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Our Customer Reviews

I have been a member of ShopPros before it was even ShopPros. Call us founding fathers. LOL. I have have spent 25 years training with so many organizations within this industry. There are a lot of amazing people out there. Why ShopPros? It's driven by shop owners, who live , breath and experience your pains, your same highs and lows, your staff issues, your financial issues. I get it. I run a 2nd generation business since 1976. I have been a member since 2004 because it's not just about learning, teaching and a coaching with you. It's about proven real world and time systems. Not stuff from 10 years ago being still coached and trained. I like that ShopPros is about high performance shop owners wanting not just the low hanging fruit, they want the whole thing, they want sales, Net profit, systems, process, marketing, HR. It's a company that helps with so many facets of our automotive business. Their analytical software Business Builder combined with the power of Protractor, makes it the only superior shop management coaching tool. The team behind ShopPros are just like us, not executives, or CEO they are former shop owners, family of shop still running, Industry leaders and some of the greatest owners aiding to help develop their systems. There are coaching and training companies that can easily fix a broken shop. That's simple! What happens when your shop is running smoother how do you climb up to the next level! Carlo Sabucco-Owner and all other positions held in Sils Complete Auto Care Centre, Oakville, Ontario, Canada. Team leader of G4 group who are the founding members of the organization since 2004 we have been like family and built incredible companies with the ShopPros way.

Carlo Sabucco Oct 10, 2021

Joined ShopPros less than a year ago and I could not be happier. They are always there to support you with all your needs. Trust the process and I promise you that you will not be disappointed. Keep up the good work everyone!

Eric Walker Jul 7, 2021

I've been a member of the ShopPros group for 5 years now. I was looking to join an organization that I would call a "Team Member" instead of just a company with their vision. The comradery at ShopPros is tremendous and every member is there to help you if you need advice. ShopPros has made a tremendous impact on me, my shop, and my family.

Rob Brouwer Jun 6, 2021

I joined ShopPros at the beginning of 2020 after trying other automotive business management products and wanting something different. Well ShopPros delivered and not only did our shop numbers increase but the accountability I now have with other automotive shop owners is priceless! I highly recommend making the investment into your business and in you!

Jeffrey Grassman Jun 6, 2021

Great coaching and fantastic accountability. Shoppros keeps you on track and focused. Highly recommend them to anyone who wants to take their auto repair business to the next level.

Booy Family Jun 6, 2021

Love the Shoppros system, advisor training also highly recommended. Immensely helped with my repair shop’s growth.

David Jun 6, 2021

Shoppros has made a huge difference in my business! Three years ago I was considering shrinking my two-shop business down to one because things weren't going well. Now I find myself wondering if I should be adding locations!!! As a small business owner you often question everything you're doing and wonder what needs changing, adding or deleting. With the relationship you continuously build and strengthen with your coach and your Shoppros peer members, you are constantly challenged and told outright what's what - sugar coating it just delays the inevitable! Haha! Having this group to consult makes decisions much easier when you have those that are in your industry and super experienced giving you advice. Decisions you delay and delay acting on are pushed in the right direction. Thank you Shoppros. Success is now in my sights!

Phil Deveau Jun 6, 2021

An excellent company that has YOUR best interests at the core of their purpose. ShopPros has a professional attitude and the tools to assist you and your business succeed!

Steven Muir May 5, 2021

Incredible company to be partnered with. They keep me accountable which i need to keep me on target. They help to reduce my work load. I can not say enough about Richard, Ashley, Kirsten and Jamie. There teams keep me moving forward. If your if the market for a coaching team give them a call.

Matt Tibbetts Apr 4, 2021

ShopPros has been a great asset to my business. The BusinessBuilder software tells me exactly where I need to be on a daily basis! The coaching and training team is very helpful and professional!

JW Chapman Apr 4, 2021

This team is highly qualified and provide amazing training and customer service! Highly recommended.

Riaz Sidi Aug 8, 2019
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