Moment of Truth: When the Phone Rings
Any successful business can be made or broken at the sales counter. Inbound calls are one of if not the most important areas to perfect, the end goal being turning […]
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Any successful business can be made or broken at the sales counter. Inbound calls are one of if not the most important areas to perfect, the end goal being turning […]
Read more“No matter how good you get you can always get better, and that’s the exciting part.” – Tiger Woods There is probably no better summary of the operating philosophy than […]
Read moreRunning a shop can be an “all encompassing” occupation. It involves marketing your business, ensuring you have the right staff – both on the front counter as well as in the […]
Read moreWhen you are working day-in and day-out in your business sometimes it is difficult to have a clear insight into what you should or could be doing in the way […]
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